Refund policy
Returns Policy
Last Updated: July 2026
Applies to purchases made on: sinkswimwear.com and sinkresort.com
Operated by: Sink Swimwear Limited
Returns
We hope you love your Sink Swimwear pieces, but if something isn't quite right, you can return your order easily through our online returns portal:
Our returns policy lasts 30 days from the date your order is delivered. If more than 30 days have passed, unfortunately we can't offer a refund or exchange.
To be eligible for a return:
Items must be unused, unworn, and in the same condition you received them.
All original packaging, tags, and hygiene stickers must be intact.
You'll need your order number and email address to start the process through our portal.
💡 If you're unsure about your eligibility or have questions before returning, email us at info@sinkswimwear.com — our team will be happy to help.
Non-Returnable Items
Gift cards
Items that have been worn, used, washed, or are missing hygiene stickers or tags
Items returned after 30 days from delivery
For hygiene reasons, swimwear must be tried on over underwear, and we cannot accept returns on bikinis with the hygiene sticker removed, or on hats. Items that don't meet our hygiene standards will not be accepted for return.
Refunds
Once your return is received and inspected, you'll be notified via email whether your refund has been approved. If approved, your refund will be processed to your original payment method within 5–10 business days.
Original shipping costs are not refunded unless your order was incorrect or faulty.
Late or Missing Refunds
If you haven't received your refund yet:
Check your bank account again — refunds can take several days to appear.
Contact your card issuer — there is often processing time before a refund is posted.
If you've done both and still haven't received it, email us at info@sinkswimwear.com.
Exchanges
Exchanges are available for UK orders only, free of charge, through our returns portal. If you're outside the UK and need a different size or colour, simply return your item for a refund and place a new order.
Return Shipping
United Kingdom
We offer free 30-day returns and exchanges on all UK orders. Start yours through the returns portal above.
USA, Canada & Europe
Returns are managed through our returns portal. The cost of return shipping is deducted from your refund. We are unable to offer exchanges on international orders — if you need a different size, return for a refund and place a new order.
Rest of World
Please contact our concierge at info@sinkswimwear.com and we will arrange your return. Return shipping costs are the responsibility of the customer.
Returned parcels remain your responsibility until they reach us — we recommend using a tracked or signed-for service and retaining proof of postage.
Sale Items
Sale or discounted items can only be returned if faulty.
2-Year Guarantee
All Sink swimwear is backed by our 2-year guarantee. If your swimwear becomes damaged through no fault of the wearer, email info@sinkswimwear.com and we will arrange a brand new replacement.
Summary
| Region | Returns | Exchanges | Return Shipping |
|---|---|---|---|
| United Kingdom | Free, within 30 days | Free, via portal | Free |
| USA, Canada & Europe | Via portal, within 30 days | Not offered — return & reorder | Deducted from refund |
| Rest of World | Via email concierge, within 30 days | Not offered — return & reorder | Paid by customer |
Contact Us
Sink Swimwear Limited
Email: info@sinkswimwear.com
Website: sinkswimwear.com