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THE LONG AWAITED RESTOCK OF MERCERISED TEES IS HERE!!

Shipping policy

Shipping Policy


Applies to: sinkswimwear.com and sinkresort.com
Operated by: Sink Swimwear Limited

Overview

All orders are processed and shipped from our UK facility at Sink Swimwear Limited, 4 The Mews, Charlton Place, Manchester, United Kingdom.

We aim to provide a smooth, reliable, and premium delivery experience — both within the UK and internationally.

You’ll receive an email confirmation once your order has been placed and another notification with tracking details once it’s dispatched.

Processing Times

  • Orders are usually processed within 1–2 working days (Monday–Friday, excluding public holidays).

  • During busy periods, sales, or new product launches, processing may take up to 3–5 working days.

  • Orders placed after 12pm (GMT) will be processed the next working day.

Once your order is dispatched, you’ll receive a tracking link via email.

UK Shipping

All UK orders are sent via  DPD.
You’ll receive tracking details once your parcel is on its way.

💡 Note: Delivery times are estimates and may vary due to postal delays, weather, or seasonal demand.

International Shipping

Customs & Import Fees

We pay all customs & duties for most countries across USA, Australia, UAE, you will see at checkout whether they are covered for your region, if there is a problem please contact us at info@sinkswimwear.com

EU orders have no duties under £150, over £150 will be charged at checkout once you enter your address.

If you refuse to pay customs fees (if applicable), your parcel may be returned or destroyed by local authorities — in such cases, we cannot issue a refund.

Delivery Issues

Please ensure your shipping address is entered correctly at checkout.
We cannot be held responsible for:

  • Incorrect or incomplete addresses

  • Delays caused by customs, postal services, or external factors

If your parcel is lost or delayed beyond reasonable timeframes, please contact us at info@sinkswimwear.com — we’ll be happy to help track it down.

Pre-Orders

If you purchase a pre-order item, your order will be dispatched once the item is in stock.
Estimated dispatch dates will be shown on the product page.
If your order includes both in-stock and pre-order items, the full order will ship together unless otherwise stated.

Split Shipments

We may occasionally ship your order in multiple parcels if stock is held in different locations.
You’ll receive a separate tracking email for each shipment.

Failed Deliveries & Returns to Sender

If a delivery attempt fails and the parcel is returned to us due to:

  • an incorrect address,

  • missed delivery collection, or

  • unpaid customs fees,

we can reship your order (at your cost) or refund the item value (minus original shipping).

Tracking Your Order

You can track your shipment through the link provided in your dispatch email or by logging into your Sink Swimwear account.

If you haven’t received tracking information within 5 working days of ordering, please check your spam folder or email info@sinkswimwear.com.

Contact Us

If you have any questions about your delivery, shipping times, or tracking, our customer service team is here to help:
📧 info@sinkswimwear.com

Sink Swimwear Limited
4 The Mews, Charlton Place, Manchester, United Kingdom
🌐 sinkswimwear.com / sinkresort.com